Product Classification and Intended Use
1. Who We Are
This website is operated by enyi, a supplier of plant based raw cosmetic ingredients. We offer cold-pressed oils, butters, essential oils, and cosmetic bases to DIY skincare makers, small brands, and wholesale clients. We also provide educational content, subscription plans, and blog articles exploring decolonization, fair trade, and ethical sourcing in beauty.
2. Products Sold
All products sold on this website are raw cosmetic ingredients. They are not finished cosmetic products and are not intended to diagnose, treat, or cure any skin or health condition. Customers are responsible for ensuring that all products are used appropriately and safely within their own formulations.
- For external use only.
- Patch testing is strongly recommended.
- Commercial formulators must ensure safety and legal compliance in their own end products (e.g. CPSR, PIF, CPNP notification if applicable in the EU).
We do not sell ingestible, medical, or pharmaceutical-grade items:
- All products supplied through this website are sold exclusively as raw cosmetic ingredients or compound ingredient blends intended for further formulation, research, testing, and development purposes.
- The products offered are not finished cosmetic products within the meaning of Article 2(1)(a) of Regulation (EC) No 1223/2009 on cosmetic products and are not placed on the market as ready-to-use cosmetic preparations.
- The Company does not market, present, or supply any product as intended for direct application to the human body as a finished cosmetic product. No product sold on this website is represented as cleansing, perfuming, protecting, keeping in good condition, or modifying the appearance of the human body within the meaning of applicable EU cosmetic legislation.
- Any information provided on this website, including but not limited to ingredient descriptions, technical data, traditional uses, or formulation references, is supplied strictly for educational and formulation guidance purposes. Such information shall not be interpreted as finished cosmetic claims, directions for direct consumer use, or regulatory authorization for end-product application.
- Packaging format, including small bottle sizes, is designed to accommodate DIY formulators, students, researchers, and small-batch creators who require limited quantities for formulation development. Packaging aesthetics or volume shall not be construed as evidence of finished cosmetic product placement on the market.
- Customers acknowledge and agree that:
a. Products purchased are raw materials requiring further processing or formulation prior to cosmetic use.
b. The customer assumes full responsibility for ensuring that any finished cosmetic product they manufacture complies with Regulation (EC) No 1223/2009 and all other applicable EU or national legislation.
c. The customer is responsible for obtaining a Cosmetic Product Safety Report (CPSR), maintaining a Product Information File (PIF), and fulfilling notification obligations prior to placing any finished cosmetic product on the market. - The Company shall not be considered a “Responsible Person” within the meaning of Article 4 of Regulation (EC) No 1223/2009 with respect to any finished cosmetic product created by the customer using ingredients supplied through this website.
- By placing an order, the customer confirms that they understand the regulatory status of the products as raw cosmetic ingredients and accept full responsibility for their subsequent formulation, use, and compliance obligations.
3. Article Subscription Plan
- The Article Subscription grants access to premium content on a monthly or yearly basis.
- The subscription is billed monthly and can be canceled at any time before the next billing cycle.
- Cancellation takes effect at the end of the current billing period, and users will retain access until that time.
4. Wholesale & Bulk Orders
Wholesale pricing is available for qualifying customers, including retailers, spas, and formulation brands. SDS (Safety Data Sheets), COAs (Certificates of Analysis), and batch documentation are available upon request.
Minimum order quantities may apply for bulk purchases.
5. Shipping & Fulfillment
We ship both retail and wholesale orders. for retail order we ship within 2–5 business days, time frame for wholesale order will be communicated.
- Shipping costs are calculated at checkout.
- International orders may be subject to customs fees and delays.
- We are not responsible for import restrictions, taxes, or duties in your country.
6. Returns & Refunds
Due to the nature of raw cosmetic ingredients, we do not accept returns once a product has been opened or used.
- If your product arrives damaged or defective, please contact us within 5 days of delivery with photographic proof.
- Refunds and replacements are issued at our discretion.
7. Content & Intellectual Property
All content, branding, photography, and educational blog materials on this website (including our posts on decolonization, sustainability, and formulation tips) are the intellectual property of enyi unless otherwise credited.
- You may not copy, reproduce, or redistribute our content without written permission.
- DIY guides and recipes are offered for educational purposes and are not substitutes for professional formulation or regulatory advice.
8. Use of Website
By using our website, you agree:
- Not to misuse the site (e.g. hacking, fraudulent transactions, or scraping content).
- To provide accurate billing and shipping information.
- To be 18 years or older or using the site under the supervision of a legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
9. Disclaimer of Liability
We do not accept liability for:
- Misuse of our raw materials
- Reactions caused by user-created formulas
- Regulatory violations by third-party users of our products
You are solely responsible for how you use and formulate with our ingredients.
10. Privacy Policy
We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
10.1 What We Collect
When you visit or place an order on our site, we may collect:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely via third-party providers like Stripe or PayPal)
- Details about the products you view or purchase
- Device information (IP address, browser type, and cookies for analytics)
10.2 How We Use Your Information
We use your data to:
- Fulfill and ship your orders
- Communicate with you about your order or subscription
- Send occasional product updates, promotions, or DIY tips (if you opt in)
- Improve your website experience through analytics and performance tracking
We do not sell or share your personal data with third parties for marketing.
10.3 Cookies & Tracking
We use cookies to:
- Remember what’s in your cart
- Understand how visitors use our website
- Improve site speed, navigation, and content
You can disable cookies in your browser settings at any time.
10.4 Data Security
We take data protection seriously and use SSL encryption, secure payment gateways, and best practices to keep your information safe.
10.5 Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data from our system
- Opt out of marketing emails at any time
To make a request, email us at [Your Email Address].
10.6 Changes to This Policy
We may update this policy occasionally. All changes will be posted on this page with a revised update date.
11. Modifications to Terms
We reserve the right to update or change these terms at any time. Continued use of the site after changes implies acceptance.
12. Contact Us
If you have any questions regarding these terms, please contact us at:
📧 [email protected]